At Royal Vegas, we take privacy seriously and are committed to handling your personal data responsibly. This Privacy Policy explains how we gather, use, store, and protect your information while you enjoy Royalvegas on our platform. By using our website, you agree to the practices described in this policy.
Data Collection and Use
We collect personal information to provide and improve your gaming experience. The data we gather includes:
- Basic account details (name, email address, phone number, date of birth);
- Payment information (to securely facilitate deposits and withdrawals);
- Device and technical details (IP address, browser type, operating system, and gaming activity);
- Communication history (emails or messages exchanged with our support team).
We use this data to:
- Verify and manage player accounts;
- Process transactions securely and prevent fraud;
- Fulfill regulatory and legal obligations;
- Offer customer support and respond to inquiries;
- Enhance user experiences by analyzing gameplay trends.
Data Security
We prioritize security and follow stringent guidelines to safeguard your personal data. Our methods include encryption, firewalls, and restricted access, preventing unauthorized use or exposure of your information.
Cookies and Tracking Technologies
Our website employs cookies and other tracking tools to boost functionality, customize content, and evaluate visitor interactions. Cookies help us:
- Remember your login details and gameplay settings;
- Present relevant promotional offers;
- Track site performance and deter fraudulent activities.
You can adjust or disable cookies in your browser settings.
Your Rights as a User
Under data protection laws, you have certain rights regarding your personal information:
- Right to Access – Request a copy of the personal data we have on file.
- Right to Correction – Ask us to fix any inaccuracies or incomplete details.
- Right to Deletion (“Right to be forgotten”) – Request the removal of personal data no longer needed for its original purpose.
- Right to Restriction – Seek limited processing of your data under specific circumstances.
- Right to Portability – Obtain your personal data in a structured, machine-readable form and transfer it to another provider.
- Right to Objection – Object to certain data handling, such as marketing.
- Right to Revoke Consent – Withdraw any prior consent you’ve given related to data processing.
To exercise any of these rights, please contact our support team at [email protected].
Responsible Gaming and Data Protection
In line with our dedication to responsible gaming, we allow users to establish deposit limits, session alerts, and self-exclusion measures. If you need assistance managing your gaming habits, please reach out to our support team.
Third-Party Data Sharing
We do not trade or distribute your personal data to unauthorized third parties. However, we may share your information with:
- Payment processors to ensure secure transactions;
- Regulatory authorities to fulfill legal requirements;
- Fraud prevention services to ensure fair, safe gameplay.
All external partners operate under binding confidentiality agreements and observe relevant data protection laws.
Changes to This Privacy Policy
We may occasionally update this Privacy Policy to reflect regulatory shifts or changes in our procedures. Any revisions will be announced on our website, and you will be notified of important changes affecting how we use your information.
Contact Us
If you have questions or concerns about your personal data, privacy rights, or this policy, please contact our support team at [email protected].
By using royalvegas.nz, you recognize that you have reviewed and accepted this Privacy Policy and agree to its terms.